These days, it’s rare for a single ad to drive a sale. Today’s customers want a connection with your brand, not just your product, and they typically need a number of positive interactions with a company before they’ll make one purchase. This is all part of the “customer journey,”—a customer’s overall experience with a brand from first contact to purchase.Improving your customer journey is essential for increasing conversions. But you can’t improve your customer journey if you don’t fully understand it! That’s where a customer journey map comes in. Read on to learn what a customer journey map is, why it’s [...]

B2C companies have to win over single customers; B2B companies have to win over entire organizations! With more stakeholders involved, it’s a longer and more complicated sales process. When it comes to developing and maintaining a solid sales funnel with plenty of leads, having the right digital marketing strategy is key. If your company could use a boost in this area, here are some tips for B2B digital marketing. Tip 1: Streamline Your Company Website B2B companies often fall into the trap of making their website too complicated. Don’t immediately attempt to give all the details of what you do; instead, [...]

LinkedIn is a business-focused social media platform, so users log on with a different mind frame; they’re typically looking to build professional connections rather than mindlessly scroll. This makes it easier to build your network and connect with the people you’re looking for.But where do you start on LinkedIn? If you’re a business owner, should you focus on your company page or your personal profile? How do you use LinkedIn to reach your goals?Let’s take a quick look at company pages vs. personal profiles, and then we’ll give you some tips for LinkedIn success!Company Page vs. Personal ProfileYou should absolutely have [...]

Multiple logins to remember, separate metrics to track, different photo requirements to follow… if your business has a few social media accounts, managing them all can take a huge amount of time and effort!If you want to manage your business’s multiple social media accounts more efficiently and effectively, we have some tips to help.First, though, let’s consider whether or not you really need all those accounts. Does Your Business Need Multiple Accounts?There are plenty of situations that might call for multiple accounts, either on the same social media platform or different ones. Here are just a few examples:·      You have locations [...]

Digital transformation is the process of integrating digital technology into every area of your business. It might mean changing your products or services, your operations, your marketing, and more!Making these changes isn’t quick or easy, but it’s worth it. Digital transformation can help streamline your operations, improve your products and services, improve your customer experience, and increase your profits! Businesses that fully embrace digital transformation have a competitive edge over those that don’t. If you want to boost your business through digital transformation, we recommend you start with these four essential skills:Skill 1: CybersecurityAccording to IBM's Cost of a Data Breach [...]